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PRIVACY AND COOKIE POLICY
OUR SERVICES
The information provided when using the services is not intended for distribution to or use by any person or entity in any jurisdiction or country. We are committed to protecting your privacy. This Privacy Policy applies to all the web pages related to this website. The information will not be used for anything other than sales related to this service. None of the information will be sold or made available to other parties. The purpose of this policy is to describe the way that we collect, store, use and protect data that can be associated with or another specific natural or juristic person and can be used to identify you or that person.
What Information do we collect?
- Name
- Phone Numbers
- Email Addresses
- Mailing Addresses
- Contact Preferences
- Billing Addresses
- Street Addresses
- Site Pictures
We do not collect or process sensitive information. The site may automatically collect certain information when you visit, and navigate the services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as the name of the internet service provider and the Internet Protocol (IP) address through which you access the internet, the date and time you access the site; the pages that you access while on the site and the internet address of the website from which you linked directly to the site. This information is used to help improve the site, analyses trends, and administer the site.
HOW DO WE PROCESS YOUR INFORMATION
We process your personal information for a variety of reasons, depending on how your interactions with our Services, including:
- To deliver and facilitate the delivery of services to the user. We may process your information to provide you with the requested service.
- To Respond to user enquiries/offer support to users. We may process your information to respond to our enquires and solve any potential issues you might have with the requested service.
- To Send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the services.
- To enable user-to-user communications. We may process your information if your choose to use any of our offerings that allow for communication with another user.
- To request feedback. We may process our information when necessary to request feedback and to contact you about your use of our services.
- To send you marketing and promotional communications. We may process the personal information you send us for our marketing purposes if this is in accordance with your marketing preferences. You can opt out of marketing emails at any time.
- To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
- To post testimonials. We post testimonials on our services that may contain personal information.
- To protect our services. We may process your information as part of our efforts to keep our services safe and secure, including fraud monitoring and prevention.
- To evaluate and improve our services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns and to evaluate and improve our services, products marketing, and your experience.
- To identify usage trends. We may process information about how you use our services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise establish or defend our legal rights.
If you have any questions or concerns about our Privacy Policy, please send us an email.
By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please refrain from using this site.
COOKIE POLICY
- Introduction
Our website, https://qualiwood.co.za (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
- What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
- What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
- What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
- Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
- Placed cookies
Google Analytics
Statistics
Consent to service google-analytics
Google Fonts
Marketing/Tracking
Consent to service google-fonts
Google Maps
Marketing/Tracking
Consent to service google-maps
YouTube
Marketing/Tracking, Functional
Consent to service youtube
Miscellaneous
Purpose pending investigation
Consent to service miscellaneous
- Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
Functional Always active
Statistics Statistics
Marketing Marketing
- Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
COOKIE POLICY
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the Information Regulator South Africa: P.O Box 31533, Braamfontein, Johannesburg, 2017 Complaints email: complaints.IR@justice.gov.za
- Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Qualiwood & Fibre Worx (Pty) Ltd
32 Muller Road, Wetton, 7780
Cape Town, South Africa.
Website: https://ww.qualiwood.co.za
Email: charlene@qualiwood.co.za
Phone number: 087 809 0666
This Cookie Policy was synchronized with cookiedatabase.org on 8 January 2023
This Cookie Policy was last updated on 08 June 2023 and applies to citizens and legal permanent residents of South Africa.
